Associate Registrar

Position Information

General Information

Position Number 000720
Vacancy Open to All Candidates
Working Title Associate Registrar
Position Designation EHRA Non-Faculty
Employment Type Permanent - Full-time
Months per Year 12
Work Schedule

Monday-Friday, 8-5

Hours per week 40
FLSA Status Exempt
Division Academic Affairs
Department Enrollment Management (Adm)
Work Location King 141
Salary Range
Primary Purpose of Department

The Office of the Registrar shall log the official academic record for all students and maintain the integrity, accuracy, and privacy of same. In addition, we ensure compliance with all federal, state, and University regulations and policies. By working as a cohesive team within the Office and the Division of Enrollment Management, we strive to provide the highest level of service to all constituencies, both within and outside the University.

Primary Purpose of Position

Serving as a member of the Registrar’s Management Team, the Associate Registrar participates in the planning, designing and implementation of innovative technical solutions to further the service mission of the Office of the Registrar, as well as the UNC Charlotte Community on these solutions and relevant policies/procedures. The incumbent also serves as the NCAA compliance liaison with athletics, a member of the implementation team for software installations, and cross-divisional technical committees. This position provides a cooperative, service supported approach with all members of the University Community.

Summary of Position Responsibilities

Supervises and coordinates the work of the Technology Team and the Documents/Transcript Team to include providing leadership, helping to determine work priorities, and ensuring that quality standards are met. Develops processes to ensure the security and accuracy of the student database and that the fullest functionality of the Ellucian Banner Student System is being utilized. Investigates options for new technology to be purchased and implemented that will improve services to the University Community.
Responsible for managing the overall functions of the Ellucian Banner Student System, the Degree Works Degree Audit System, the C7 Document Management System, and the 25Live Classroom and Event Management System. Able to assist units with troubleshooting, upgrade testing, and daily work during critical periods of high demand and to explore possible enhancements to these systems.
Provides technical and analytical support to the Office of the Registrar, with a particular emphasis on data integrity, best practices, process streamlining, training, and documentation as they relate to software utilized by the members of the Office. Develops and coordinates the communication plan for the office.
Serves as a liaison to Information Technology Services and project managers in the implementation of new initiatives.
Develops and maintains an overall working knowledge of UNC Charlotte’s student operations and procedures and their impact on student systems. Maintains a thorough and continuing familiarity with all applicable University and NCAA regulations related to student athletes, and ensures compliance within the context of these position responsibilities.

Minimum Education/Experience

Master’s Degree required. Minimum 5 years of related progressive professional experience in Higher Education (preferably in an Office of the Registrar).
Prior supervisory experience.
Experience and knowledge working with the FERPA.
Strong commitment to the supervision, support, and development of staff.
Demonstrated enthusiastic and creative use of information technology systems to provide solutions to the academic community.
Ability to communicate effectively with a variety of constituencies including faculty, staff, administrators, and students.

Preferred Education, Knowledge, Skills and Experience

Technology Support Analyst or Assistant/Associate Registrar preferred.
Programming, report writing, problem resolution, workflow development, and technology analyst capabilities preferred.

Necessary Certifications/Licenses
Preferred Certifications/Licenses

Project management certification.

Special Notes to Applicants

The finalist is subject to a criminal background check.

Posting Open Date 06/06/2017
Posting Close Date
Open Until Filled Yes
Proposed Hire Date
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. How did you hear about this employment opportunity?
    • UNC Charlotte Website
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • HERC Job Board
    • Personal Referral
    • Other
  2. Where did you learn about this posting?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Unofficial Transcripts
  4. Contact Information for References
Optional Documents