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Instructional Design & Technology Specialist

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Please see Special Instructions for more details.

Interested candidates must submit the following to : (a) Current resume or CV (b) Letter of interest (c) Names and full contact information of three references. Review of applications will begin immediately. We encourage prospective candidates to review our web site for the Center for Teaching and Learning ( prior to applying. The finalist is subject to a criminal background check.

Position Information

General Information

Position Number 009311
Vacancy Open to All Candidates
Working Title Instructional Design & Technology Specialist
Position Designation EHRA Non-Faculty
Employment Type Permanent - Full-time
Months per Year 12
Work Schedule

8:00 am – 5:00 pm, Monday – Friday

Hours per week 40
FLSA Status Exempt
Division Academic Affairs
Department Info & Technology Services (Adm)
Work Location Kennedy
Salary Range
Primary Purpose of Department

The Center for Teaching and Learning is UNC Charlotte’s central pedagogical and instructional support organization for faculty. The Center for Teaching and Learning supports the strategic goals of the university related to teaching and learning. The Center assists faculty by promoting teaching and learning excellence, supporting the integration of learning technologies, facilitating the redesign of courses for improved student engagement and retention, and encouraging scholarly teaching.

Primary Purpose of Position

The position requires skills in project management, consultation, instructional systems design, support, and training for academic technology based systems. As part of the Instructional Programs team, this position is responsible for designing, developing, implementing, and evaluating key programs and projects for colleges, departments, faculty, and instructional staff to enable them to effectively and efficiently use supported campus learning management systems and learning technologies; leading new instructional technology projects and initiatives; evaluating impact of programs and systems as applicable.

This position calls for an advanced technical knowledge of learning management systems and the teaching and learning process in order to develop instructor-led training, web-based resources, and print materials, particularly concerning our learning management systems and instructional technology and media for classroom use.

Advanced consultancy skills, solutions development within an instructional context, project management experience, independent judgment, and cross departmental and cross institutional collaboration are required in order to address new technology initiatives addressing University priorities and changing demands (e.g., increased online programs, larger classes, cost savings, hybrid/blended courses, active learning). This position may also help lead R&D of new instructional technologies and of existing educational/instructional systems to extend functionality for faculty and present findings to the campus and broader constituencies.

Given the need to continually advance and promote the use of mixed teaching methodologies that incorporate the use of technology to not only enhance traditional classroom-based instruction but also broaden the basis for online courses, this position involves partnering with faculty multiple ways for course design and delivery. A rapidly growing function for the university is transitioning coursework from traditional face-to-face delivery to online or distance learning formats, through the use of enterprise academic technologies, best practices in pedagogy, and peer-reviewed standards for course design, development, and implementation. Therefore, this position has responsibility for leading course design programs and supporting the other instructional programs and initiatives of the Center for Teaching and Learning by providing expertise in the use of academic technologies, instructional design, and best practices in teaching and learning. This will include planning, implementing, promoting, managing and evaluating the changes associated with learning environments and instructional systems.

Summary of Position Responsibilities

Major Duties and Responsibilities in Order of Importance

(1) Managing large scale projects and programs for the support of faculty and instructional staff in the adoption and use of academic technologies and methods that will impact student success:

- Lead projects through the analysis, implementation, and evaluation of enterprise level academic technologies for high impact on both classroom and online learning environments.

- Oversee the programmatic efforts for development and ongoing implementation for course design / redesign programs. Lead course redesign projects that leverage academic technology and innovative methods, including adaptive learning, active learning, flipped classrooms, part-of-term courses, online and blended courses.

- Manage project and program timelines, resources, and personnel. Create and oversee ongoing evaluation on an annual and ad hoc basis and retain ownership of data and reporting, regarding the effectiveness of projects and programs, for institutional reporting.

(2) Consulting with faculty and staff on the pedagogical use of instructional technologies:

- Help faculty to design, develop, and deliver courses which maximize student engagement through the integration of sound pedagogy and academic technology. Consult with faculty, departments, colleges, committees, ad hoc groups on online/blended/hybrid courses, instructional design, and course redesign.

- Provide consultation in enterprise instructional technology systems to individual faculty, departments, and colleges. Provide technical expertise to CTL peers, ITS Help Desk, and distributed IT. Interact frequently with a broad range of campus constituents to solve enterprise level problems.

- Communicate complex information in an easily understood way to disparate audiences of varying technical skills, via small group and large group workshops, webinars, presentations, and oral and written reports.

- Collaborate with Instructional Programs team to design, develop, and lead professional development programs to support faculty use of instructional technologies through training, academies, and online and print resources

(3) Overseeing and coordinating the development of instructional solutions and support:

- Lead teams in defining problems and identifying instructionally effective solutions. Develop implementation strategies to launch new initiatives, including timelines and resources. Translate solutions into programs for various groups, particularly faculty-facing programs, as part of the CTL service catalog.

- Collaborate with faculty and staff at various levels of technical ability and seniority in order to achieve organizational and technical goals—across functions within CTL, among ITS stakeholders, Distance Education, academic departments and colleges, and distributed IT. Create formal and ad hoc work groups for analyzing problems, developing solutions, and communicating solutions regarding enterprise level academic technologies.

- Lead the development of support and training materials in all formats (e.g., instructor led, video tutorials, and online web based). Conduct pilot studies, user studies, and evaluations on new technologies.

(4) Leading programs to promote teaching excellence and innovation:

- Partner with faculty, departments, and colleges to find new ways to deliver courses that meet student and faculty needs. Ensure high quality course design and delivery, engage students, save faculty time, and improve consistency of student outcomes and DFW rates. Explore innovative external partnerships and applications, such as Adaptive Learning providers, publisher content, and others.

- Develop programs which create pathways for faculty satisfaction and student success, serve under-resourced and strategic populations, and enrich campus climate for teaching and learning. Serve as expert in cross functional teams within CTL, across ITS, and across the university, at an enterprise level to research, discover, develop, and disseminate results on innovative programs.

- Create and sustain a community around major initiatives and connect to the greater academic community beyond UNC Charlotte regarding state and local trends in instructional technologies. Collaborate in the study of best practices and educational research which promotes the Center and the understanding of teaching and learning on campus. Participate in pertinent activities with state and national organizations.

Minimum Education/Experience

Requires a minimum of a Master’s Degree; Doctorate strongly preferred.

Preferred Education, Knowledge, Skills and Experience

Candidates must possess a variety of skills to be successful in this position. Must be knowledgeable in the practical application of instructional strategies and methodologies, course design (face-to-face, hybrid, and online), general and specific use of instructional technologies, media selection/design, scholarship of teaching and learning, learning theory, and research design in the social sciences. Ability to provide constructive feedback and to work in a team-oriented environment required. Must have the ability to organize a program responsive to instructional needs and goals.

Exceptional communications skills are required, in both writing and public speaking/presentation. Must be confident in leading instruction. Experience in the application of research methods to instructional problems required. Must have knowledge and experience in all aspects of academic technology projects. Must have knowledge regarding the appropriate hard and soft technologies and their applications in hybrid and online environments. Must have classroom teaching experience. College teaching preferred. Experience providing support to trainers, curriculum developers, or faculty is desired.

Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants

Interested candidates must submit the following to :
(a) Current resume or CV
(b) Letter of interest
© Names and full contact information of three references.

Review of applications will begin immediately.

We encourage prospective candidates to review our web site for the Center for Teaching and Learning ( prior to applying.

The finalist is subject to a criminal background check.

Posting Open Date 09/12/2017
Posting Close Date 10/04/2017
Open Until Filled No
Proposed Hire Date 01/01/2018
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. How did you hear about this employment opportunity?
    • UNC Charlotte Website
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • HERC Job Board
    • Personal Referral
    • Other
  2. Where did you learn about this posting?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References
Optional Documents