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Advising Systems Administrator and Academic Advisor

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Please see Special Instructions for more details.

The finalist is subject to a criminal background check.

Position Information

General Information

Position Number 001363
Vacancy Open to All Candidates
Working Title Advising Systems Administrator and Academic Advisor
Position Designation EHRA Non-Faculty
Employment Type Permanent - Full-time
Months per Year 12
Work Schedule

Monday-Friday, 8-5

Hours per week 40
FLSA Status Exempt
Division Academic Affairs
Department University College (Adm)
Work Location Colvard
Salary Range
Primary Purpose of Department

University College is the academic home for all undecided students at the University. The college is responsible for all academic matters for UCOL students and also advises all UCOL students in the University Advising Center (UAC). The UAC serves as the campus leader on advising systems and best practices. In addition, the UAC serves students who are transitioning between majors. The UAC is responsible for assisting students in academic exploration, registration, and negotiating academic policies and resources. The UAC also provides advising services for undeclared students in the Orientation process.

Primary Purpose of Position

The position has two closely related functions.
• As the Advising Systems Administrator, the incumbent will assist in the management of the implementation of advising systems and help to provide academic advising leadership to ensure that the systems are used effectively.

• As Academic Advisor, the incumbent provides advising services for undeclared students and students in transition in the University. The advisor also serves as a resource for faculty, staff, and students in other colleges with regard to general education and academic policies. Teaching responsibilities include a one-semester Freshman Seminar course each year. In addition, the advisor fulfills other responsibilities as needed and assigned by the UAC Director.

Summary of Position Responsibilities

The Advising Systems Administrator role involves responsibility for the maintenance and development of advising systems. The advising leadership role involves close collaboration with academic advisors and faculty/staff to provide training, develop potential uses of advising systems, and to assess effectiveness. The position is intended to support the Academic Advising Systems Director in ensuring that the University’s investment in these tools is realized.
The incumbent will collect, analyze, and interpret data on the effectiveness of strategic advising campaigns and systems use in general, sharing findings with both with colleagues in the unit and with the members of the Advising Systems Team. The role will require her/him to develop and maintain detailed working knowledge of UNC Charlotte’s core advising systems and the strategic ability to use these advising systems and related technologies and processes to further student success goals both for the university in general and the unit in particular. The Administrator will work with the Director for Academic Advising Systems to manage systems administration for CONNECT (including: access and permissions, building roles and associated functions, managing progress reports, communication with advisors and faculty/staff, reporting) and to coordinate advising systems integration between CONNECT, Degree Works, Guide, BANNER, and other systems.
Leadership responsibilities include: research, explore and test best practices uses for advising systems; collaborate with advising offices, departments, colleges, and advisors to develop, test, and implement best practice uses for advising systems; and train, assist, support, and coordinate other professional and faculty advisors in the unit in the use of advising systems and in the execution of strategic advising campaigns.

The Advisor role requires providing advising services for undeclared students and students in transition in the University. The advisor also serves as a resource for faculty, staff, and students in other colleges with regard to general education and academic policies. Teaching responsibilities include a one-semester Freshman Seminar course each year. In addition, the advisor fulfills other responsibilities as needed and assigned by the UAC Director.

Minimum Education/Experience

Minimum Education/Experience

Master’s Degree

3+ years experience in academic advising at a large public university

Familiarity with the EAB’s student success products including SSC Campus (called CONNECT at UNC Charlotte) and Guide, including administration functions and reporting.

Familiarity with Elucian student success products including the BANNER student information system and the Degree Works degree audit.

Demonstrated ability to work in collaborative teams.

Preferred Education, Knowledge, Skills and Experience

Experience with degree requirements, advising needs, and student characteristics in multiple academic programs.

Facility with advising technology systems; comfortable with different advising systems, able to explore and exploit features and potentials.

Necessary Certifications/Licenses

None

Preferred Certifications/Licenses

None

Special Notes to Applicants

The finalist is subject to a criminal background check.

Posting Open Date 09/13/2017
Posting Close Date 09/27/2017
Open Until Filled No
Proposed Hire Date 10/16/2017
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. How did you hear about this employment opportunity?
    • UNC Charlotte Website
    • The Placement Exchange (TPE)
    • StudentAffairs.com
    • Another Website (please list in box below)
    • Personal Referral
    • Other (please list in box below)
    • HERC Job Board
  2. Where did you learn about this posting?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Unofficial Transcripts
  4. Contact Information for References
Optional Documents