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Director, SBTDC Regional Service Center

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Please see Special Instructions for more details.

The finalist will be subject to a criminal background check.

Position Information

General Information

Position Number 008208
Vacancy Open to All Candidates
Working Title Director, SBTDC Regional Service Center
Position Designation EHRA Non-Faculty
Employment Type Permanent - Full-time
Months per Year 12
Work Schedule

Monday-Friday, 8-5

Hours per week 40
FLSA Status Exempt
Division Academic Affairs
Department Research & Economic Dev (Adm)
Work Location PORTAL Building
Salary Range
Primary Purpose of Department

SBTDC’s mission is to support economic development in the State of North Carolina by providing assistance in the start-up, successful operation and expansion of small businesses and by facilitating technology development and transfer within the state’s small business community.

Primary Purpose of Position

This position provides the senior management oversight and leadership for the SBTDC’s Regional Service Center at The University of North Carolina at Charlotte. The SBTDC Director will be responsible for Client Counseling and Technical Assistance, Center Management and Administration, Marketing and Outreach, Training, and Performance Evaluations and Professional Development for a Regional Service Center with full time employees reporting to the Director.

Summary of Position Responsibilities

The SBTDC Director will be responsible for:
-Planning and coordination of programs and activities of the Regional Center consistent with the overall goals and objectives of the SBTDC Strategic Plan.
-Supervising and mentoring Regional Center personnel
-Managing the Regional Center’s operational budget
-Maintaining working relationships with key regional partners/resources, including NC DOC, EDPNC, Chambers of Commerce, EDCs, banks and other dept and equity funding sources
-Developing program marketing plans and implementing these plans.
-Delivery of appropriate training to meet annual work plan deliverable
-Participating in training events as an instructor or moderator as appropriate
-Develop annual performance plan and professional development plan for self and each employee based at the Center
-Providing direct client service, advice and technical assistance
-Other duties as assigned or outlined in the position description

Minimum Education/Experience

Master’s degree with five (5) years of relevant experience in business management/consulting, or Bachelor’s Degree with seven (7) years of relevant experience. An MBA degree is strongly preferred.

Preferred Education, Knowledge, Skills and Experience

Board general knowledge of business principles and practices and excellent interpersonal and communications skills are required. Ability to develop and manage multiple projects and proven ability to work effectively with both the academic and business communities. Small business ownership or management experience is strongly preferred. Consulting experience, particularly in a small business setting. Ability to develop, strengthen and lead strong programs/ initiatives; establish and maintain strong partnership relationships; and manage/ mentor professional staff/ build a team. Must be able to navigate the university environment, work autonomously and manage multiple projects and communicate well both verbally and in writing.

Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants

The finalist will be subject to a criminal background check.

Posting Open Date 12/18/2017
Posting Close Date
Open Until Filled Yes
Proposed Hire Date
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. How did you hear about this employment opportunity?
    • UNC Charlotte Website
    • The Placement Exchange (TPE)
    • Another Website (please list in box below)
    • Personal Referral
    • Other (please list in box below)
    • HERC Job Board
    • Local JobNetwork
  2. Where did you learn about this posting?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References
Optional Documents