Academic Advisor

Position Information

General Information

Position Number 001923
Vacancy Open to All Candidates
Working Title Academic Advisor
Position Designation EHRA Non-Faculty
Employment Type Permanent - Full-time
Months per Year 12
Work Schedule

Monday-Friday 8:00 a.m. to 5:00 p.m.

Hours per week 40
FLSA Status Exempt
Division Academic Affairs
Department College of Engineering (Col)
Work Location EPIC
Salary Range
Primary Purpose of Department

Our mission is to deliver bachelors, masters, and doctoral programs in a research intensive environment that provides students with the opportunity to develop state-of-the-art technical skills, a practice-ready orientation, and extraordinary character. We leverage our urban location in Charlotte to provide students and faculty with unique opportunities in all aspects of electrical and computer engineering, including communications, control systems, signal processing, computer hardware and software, electronic devices and circuits, and power and energy systems.

Primary Purpose of Position

The ECE Advising Center serves both undergraduate and graduate students within the department’s academic programs, students in transition, and to prospective high school and transfer students in the Electrical and Computer Engineering Department. The primary purpose of the Center is providing academic advising using a developmental model. Using a developmental model approach, Academic Advisors in the Center work with students so that students develop the knowledge and skills and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. Advising services encompass a range of interactions with students from individual and small group meetings to email and social media, among others. The Center also provides orientation to new students, support to first-generation college students and transfer students, intervention programs for at-risk students, and graduate students. ECE advisors have the ability to work autonomously in a complex, team-oriented academic office with significant student traffic, have a commitment to student success and the ability to listen and analyze academic needs, will collaborate with faculty in Electrical and Computer Engineering Department to provide additional information/services/programming to majors, will participate in new student orientations (SOAR), Majors Day, EXPLORE UNC Charlotte, and other events as necessary, generate reports on academic progression, graduation-oriented advising, and develop a thorough working knowledge of campus support services and referral processes.

Summary of Position Responsibilities

The entry-level academic advisor is primarily an implementer of a developmental advising model that involves a tailored series of interactions and communications using advising tools and systems designed to address the specific needs of the students served by the ECE Advising Center. This tailored, developmental approach acknowledges that individual student profiles and those of student cohorts may differ not only at the onset of the student academic experience, but throughout their academic career. The advisor must have the experience, education, and background necessary to serve the educational function of an advisor, however he or she is doing so in a context developed by the Center and in collaboration with more experienced colleagues and the Director. Specific functional areas include:
• Academic advising
• Orientation and outreach
• Targeted advising
• Student services support to graduate students in ECE
• Commitment to student success and the ability to listen and analyze academic needs.
• Collaboration with faculty in Electrical and Computer Engineering Department to provide additional information/services/programming to majors
• Reporting on academic progression and graduation-oriented advising
• Thorough working knowledge of campus support services and referral processes

Minimum Education/Experience

Education: A master’s degree in academic advising, student services, higher education, engineering, or a related field is required. Experience: two years of experience involving student academic advising in a higher education setting.
The candidate must also be attentive to detail, possess strong organizational skills with the ability to prioritize while multi-tasking and manage tasks in an efficient and timely manner. Excellent communication and interpersonal problem-solving skills are a must. Ability to interact effectively with advisees, staff, and faculty required. A viable candidate must comprehend and abide by federal and university student confidentiality requirements. Proficient use of computers (Microsoft Access, Excel, Word, Powerpoint) is necessary.

Preferred Education, Knowledge, Skills and Experience

A working knowledge of BANNER, Connect, and DegreeWorks or other academic advising systems is a plus.

Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants

Applicants must apply electronically at

Applicants should submit a
1) cover letter
2) complete resume
3) contact information for at least three references

The finalist is subject to a criminal background check.

Posting Open Date 11/02/2017
Posting Close Date
Open Until Filled Yes
Proposed Hire Date 11/20/2017
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. How did you hear about this employment opportunity?
    • UNC Charlotte Website
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • HERC Job Board
    • Local JobNetwork
    • Personal Referral
    • Other
  2. Where did you learn about this posting?

    (Open Ended Question)

  3. What experience do you have with undergraduate student advising?

    (Open Ended Question)

  4. Describe your experience with assessment methods for student success and addressing special needs with students.

    (Open Ended Question)

  5. Have you had experience with Orientation and Outreach activities?
    • Yes
    • No
  6. Do you have experience with the following Banner (Native & Self-Service), Connect, DegreeWorks, or Report Central?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References
Optional Documents
  1. Academic Advising Philosophy