Position Information

General Information

Position Number STU070
Division Student Affairs
Department Student Union Activities & Rec(Adm)
Work Unit NinerTech Computer Store
Work Location NinerTech Computer Store
Vacancy Open To UNC Charlotte Students Only
Position Designation Student Temporary Wage
Employment Type Temporary - Part-time
Hours per week 20
Work Schedule

Mon – Fri hours of operation 8:00 am to 6:30 pm occasional weekend events.
Up to 20 hours per week. Ideally 4 to 6 hours shifts based on availability and store needs.

Pay Rate $8.40
Minimum Experience/Education

Must be a currently enrolled UNC Charlotte student.

Summer availability required

Departmental Preferred Experience, Skills, Training/Education:

Prior retail sales of consumer electronics.
Apple product knowledge.
Customer service experience.
Multi-tasking skills.
Attention to details.

Duties and Responsibilities

Retail Sales
*Opening and Closing duties
*Point of sale transactions (Cash, check, credit card and debt)
*Keep sales floor stocked and straightened
*Explain the full solution and services we offer throughout the conversation with the customer before you get to POS (cases, accessories, warranty, etc.)
Customer Service
*Provide a Professional, Courteous, & knowledgeable Customer Experience
*Answer and respond to phone calls, emails, and voicemails. *Check in and out customer owned computers and devices for service.
*Address and provide appropriate solutions for customer question or concerns
*Conduct product demos and workshops.
Product Knowledge
*Keep up to date with products knowledge from top technology brands like: Apple, Dell, HP, Adobe, Microsoft, and Google.
*Provide very basic level of technology support and service advice.

Other Work/Responsibilities
Necessary Licenses or Certifications
Proposed Hire Date 03/21/2018
Expected Length of Assignment Year Round
Posting Open Date 02/07/2018
Posting Close Date 02/21/2018
Special Notes to Applicants

This posting is to fill (4) vacancies.

Summer availability required

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently enrolled as a student at UNC Charlotte?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume / Curriculum Vitae
Optional Documents