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University Library Technician

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

* Please submit a resume and cover letter with your application. These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education and professional experience. * Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. * If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

Position Information

General Information

Vacancy Open to All Candidates
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 009207
NC Salary Grade Equivalency 61
Classification Title University Library Technician - Journey
Working Title University Library Technician
Salary Range $36,563 - $40,626
Anticipate Hiring Range $36,563 - $40,626
FLSA Status Non Exempt
Division Academic Affairs
Department Library (Adm)
Work Unit Library Collection Access Svc
Work Schedule

7:00 am – 3:30 pm; Monday – Friday

Primary Purpose of Position

The primary purpose of this position is to hire, train, and supervise the overall operations of the roaming point of service team. This position is in charge of scheduling the roaming service team to staff the equipment desk and coordinating all roaming activities of the team. In addition, this position is responsible for communicating with other library departments regarding the roaming service to ensure the service is being optimally utilized by all. This position is also scheduled to work on the library’s main service desk in rotation with other staff. This position will maintain membership on library committees to include Marketing, Outreach, and others as deemed relevant to the position.

Minimum Education/Experience

Graduation from a four-year college or university; or high school and four years of library experience; or an equivalent combination of education and experience.

Essential Job Duties

Hires, trains, schedules, evaluates and approves time for student roaming point of service team.

Work a regular schedule at the circulation desk.

Creates spreadsheets and other files to compile statistical data tracking for library roaming services.

Develops procedures for providing roaming services with portable electronic devices.

Promotes positive public service attitudes and skills through example, coaching and follow up with Ask Atkins roaming services team.

Provides instruction to patrons as needed in relevant aspects of Library service.

Other Work Responsibilities
Departmental Preferred Experience, Skills, Training/Education

1) Graduation from a four-year college or university.

2) Two years of experience working at a circulation desk in a library.

3) Experience with and enthusiasm for working with emerging technologies.

4) Experience providing information-related customer service in an academic library setting.

5) Experience working with library software systems, online catalogs and databases.

6) Comfort and flexibility working with changing job responsibilities.

7) Experience supervising, training and scheduling student employees in a library setting.

8) Familiarity with roaming point of service assistance in libraries.

9) Effective oral and written communication skills.

Necessary Licenses or Certifications
Work Location Atkins Library Collections Access
Posting date 02/09/2018
Closing date 02/22/2018
Proposed Hire Date 04/02/2018
Contact Information
Special Notes to Applicants
  • Please submit a resume and cover letter with your application. These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education and professional experience.
  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • UNC Charlotte Website
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • HERC Job Board
    • Local JobNetwork
    • Personal Referral
    • Other
  2. Where did you learn about this posting?

    (Open Ended Question)

  3. Do you have professional experience and familiarity with library circulation functions, and electronic resources? If yes, please explain your experience and the resources you have used.

    (Open Ended Question)

  4. Do you have experience supervising and/or working with students with a diverse background in a higher education setting? If yes, please explain your experience.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References
Optional Documents